Cable Bill – Does Cox cable/internet constantly over bill and underserve you also?
by Cable-Bill / September 1st, 2011
Cable Bill –
My download speed is 2 Mbps!!!!
I am paying for the Premier speed, which is supposed to be 25Mbps.
I keep e-mailing them and they just spam me with replies that do not have anything to do with the problem. They say I have Microsoft OS. I have Apple and the Snow Leopard OS.
They all seem to be retarded and not care a hoot!
They are stealing from me! I have no other choice but them in my Apt. complex.
Cable Bill
Cable Bill:
September 1st, 2011 at 1:52 pm
"Cox Communications is HORRIBLE!! I originally signed up with Cox and had what I thought was an "okay" deal. I was paying $110 for cable, internet, and phone as a bundle since that is what was cheapest at the time. At the same time, I was informed that this would be a 2 year contract. Imagine my surprise when a year later, my cable bill came, and turned to $165! Since I have automatic payments, the amount was drafted out immediately. When I looked at my bank statements, I saw the amount and called right away. The great team of Cox said "I apologize but I can’t do anything about the past bill." and continued to say that I had a one year contract and it expired. So lucky me gets to have my price jump $50 for the same exact services I had previously. The team refuses to want to help and says there is nothing they can do. After talking with them for over an hour, they worked the price down roughly $20. Still not satisfied, I decided to call Verzon Fios (much better deals!!). Unfortunately since they are all on strike, I am unable to get any service at this time. I called back Cox and repeated my story to them. For some reason, they told me that there was nothing that they could do, and acted like the previous conversation never happened. So basically, the team is horrible, and they tell you one thing, but won’t back up what they say. Bad company all around!"